Several flat house owners have claimed that they paid hundreds of dollars for his or her new houses to be renovated, solely to have the contractor go lacking earlier than the works have been accomplished.
But the contractor in query has come out to say that he intends to honour the contracts, and insists he’s not a cheat.
About 10 individuals who purchased flats within the Greenforest property in Tampines Avenue eight and Vine Grove property in Yishun Avenue four have filed police reviews, Shin Min Daily News reported on Tuesday. Some 15 house house owners, who paid greater than $170,000 in complete for renovations, have shaped a Whatsapp group.
They shared comparable tales: Mr John Yong of B Z Interior had approached them once they have been amassing the keys to their newly accomplished Build-To-Order flats.
To persuade them to rent him, he invited them to view a flat in the identical property that he had renovated.
Sector has drawn over 1,200 complaints this yr
It is an business that draws a lot of complaints.
So far this yr, shoppers have filed a complete of 1,268 complaints towards house renovation contractors with the Consumers Association of Singapore (Case).
Last yr, too, the sector ranked fourth when it comes to the variety of complaints made towards it, trailing solely the car, electrical and electronics, and wonder industries.
Last yr, there have been 1,447 complaints towards contractors, down from 1,462 in 2014, and 1,779 in 2013.
The commonest complaints pertained to unsatisfactory providers. There have been instances of contractors disappearing with clients’ monies.
In May, a couple lodged a police report after a renovation agency they employed, Sense Ideas Design, turned uncontactable.
They had paid the agency $63,000 prematurely for works which included putting in kitchen and toilet fittings.
Last yr, clients of D’Concept Design made a minimum of 11 police studies towards the agency. They additionally lodged no less than 14 complaints with Case, principally about a number of delays regardless of funds being made to the agency.
But after the house house owners paid him the majority of the prices – in some instances, the complete cost – he did not decide up their calls, or, if he did, he typically gave excuses as to why he might not full the works.
Quite a few them stated Mr Yong borrowed cash from them.
Financial advisor Kwok Ming Hui, 28, advised The Straits Times that she and her husband paid B Z Interior $36,000 – the complete quantity – for renovations for her Tampines residence that ought to have been accomplished in October.
She stated solely 70 per cent of the renovation has been finished. Among different points, her kitchen cupboards lack a prime, her wardrobe does not have hanger rods put in, and a few plumbing and electrical works have not been accomplished.
The couple made an preliminary cost of $10,000, however progressively forked out extra money as Mr Yong claimed he had cash-flow issues and will not purchase the supplies that he wanted, stated Ms Kwok.
“We thought it’s okay, we’ll pay him in advance to help him since we’ll have to pay him the money in the end anyway,” she stated. “But after that, nothing was done. He would pick up our calls only once in a while, say he will call us back, but did not.”
The couple have employed one other contractor to finish the renovations.
Mr Ab Razak Abdul Rahman, 57, paid a $5,000 deposit for Mr Yong to do up his Yishun flat. While his cupboard base, washer base and cornices have been put up, his ceiling lights and built-in cupboards have not been put in.
He has been unable to contact Mr Yong for the previous two weeks, and has made a police report.
“I called and called, I texted him many times, until I gave up,” Mr Ab Razak, a driver, stated.
But Mr Yong, 65, informed ST over the telephone and in individual: “I am not a cheat.” He defined that the works have been delayed as he had cash-flow issues. “The owners of two of the homes I renovated have not paid me their instalments. As a result, I cannot pay my workers until they pay up,” he stated in Mandarin.
He additionally fobbed off allegations that he “went missing” and stated he had merely gone to Thailand for a few days final month with out informing his clients.
He acknowledged that he borrowed cash from his clients, however stated he can pay them again.
His rationalization did little to appease his clients.
Said Mr Ab Razak: “That’s his problem. He should let us know. If he tells us about his problems, maybe we can meet and discuss. But because of him, we cannot move into our new homes as planned.”
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