BRIDGEPORT. W. Va. (WDTV) — Shannon Roberts dreamed about having a brand new grasp tub in place earlier than her fourth and fifth youngsters have been born over the summer time. The challenge began nice and completed on time and on price range, however her dream turned a nightmare simply months earlier than her journey to the supply room.
“I didn’t realize how different it was until it started leaking through my ceiling into my kitchen and that’s when you find out that the underneath part was not as pretty as the finished product,” she stated.
“It was quite a challenge trying to shift everything to using a small, little basement bathroom while your shower’s leaking, and then you’ve got damage to your kitchen,” defined Jake Roberts.
The bathe leaked; the bathtub’s chilly water stopped working; fixtures fell off; different issues developed, too. Not what the Roberts anticipated for his or her five-figure funding.
“In the construction world, the assumption is that everybody in it is going to operate at the same level of quality and integrity, and that’s not always the case,” stated residence builder Jon Guy.
The unique contractor advised the Roberts the job was out of guarantee. Instead of preventing, they employed Jon Guy to repair the issues, and that’s once they found how little info they acquired from their first rent.
“One of the key issues that pop up in remodeling projects that go wrong is lack of communication, and sometimes that can be an oversight on the front end. You don’t think about making sure you have someone you can communicate with easily, regularly and you can speak your mind, because solving problems early make them a lot smaller problems,” stated Angie Hicks, founding father of Angie’s List.
The Roberts now know that. They consulted three corporations, however didn’t do a radical reference verify, and the selection to go together with the bottom bidder turned a really costly lesson.
“You’ve got to take time to do a little research. It cost us a lot of money,” stated Jake Roberts.